Returns

Returns & Exchanges

We want you to wear your pieces with confidence.
If it’s not right, we’ll make it right.

Returns

You can return your order within 30 days of delivery.

To be eligible:

Items must be unworn and in original condition
Returned in original packaging
Arrive back to us within 30 days

Once received, your refund will be processed to your original payment method.

Exchanges

Need a different size? No problem.

We offer easy exchanges to make sure you get the right fit, just reach out to us at support@boldenjewellery.com.au.

Faulty/Damaged Goods

In the rare event that you receive a faulty item, please email us within 5 days of receiving your order with images and details of the fault so we can resolve it as soon as possible.

Lifetime Warranty

Your Bolden jewellery is engineered to last. So all of our pieces come with a Lifetime Warranty.

In the off chance you experience tarnishing, scratching, or colour fading, we'll replace your item.

Note: Items damaged through misuse or improper care are not covered. Please see our terms of service for full terms and conditions.