Returns

Returns & Exchanges

We want you to wear your pieces with confidence.
If it’s not right, we’ll make it right.

Returns

You can return your order within 60 days of delivery.

To be eligible:

Items must be unworn and in original condition
Returned in original packaging
Arrive back to us within 60 days

Once received, your refund will be processed to your original payment method.

Exchanges

Need a different size? No problem.

We offer easy exchanges to make sure you get the right fit — especially for rings.

Faulty/Damaged Goods

In the rare event that you receive a faulty item, please email us within 5 days of receiving your order with images and details of the fault so we can resolve it as soon as possible.

12 Month Colour Guarantee

Our pieces are built for daily wear.

If your jewellery fades or tarnishes within 12 months, we’ll replace it.

Note: Items damaged through misuse or improper care aren’t covered